Thank you for coming to our terms of service page. Here we will display rights to cancellation, extra charge rates and when a work order becomes void. Please read carefully:

This agreement (the ‘Agreement’) together with the documents referred to on it sets forth the terms and conditions by which (we, us, QwerkyHoose LTD) offers you to use:

1.1.1 QwerkyHoose LTD, is a registered private limited company, under the identification number SC598892. For the purpose of this document referred to as “ The Contractor” or “The Company”.

1.1.2 Any client which contracts the The Company is obliged to read and agree with the following terms and conditions. For the purpose of this document referred to as “ The Client”

1.1.3. QwerkyHoose LTD reserves all rights to update and change these Terms and Conditions.

1.1.4. The Company reserves all rights to change quotes after arriving on premises should it be in an altered state from the time of consultation. Consultation quotes are an estimate based on the property state at the time of the consultation. This does not account for any damages or renovations that occur after that time. Therefore estimates are subject to change.

1.1.5 Cleanings cancellations require 24 hours notice, otherwise a penalty fee of half the agreed price estimate goes to the cleaner to cover loss of income.

1.1.6 Upon discovery of bodily fluids: prior warning needs to be given during consultation stage as to assess whether this job can be accepted. Damage to any equipment must be covered by the Client. For sanitary purposes any equipment that cannot be fully sanitised has to be disposed of after coming in contact with such substances. This must be agreed to by both parties before going ahead with the work order.

1.1.7 Extenuating circumstances: upon the discovery of remains the work order is void and the cancellation policy will be enacted.

1.1.8 We refuse cleaning of medical equipment/biohazards (such as syringes, diabetic monitoring devices, CPAP etc). Both Domestic and commercial cleans require notice of medical conditions that could be affected by the products used by Qwerky Hoose LTD. Where a product could inflame an allergy or cause a reaction in persons with pre-existing health conditions, a full product list can be supplied to check for allergens and irritants. This is to be discussed and negotiated in the consultation stage. We cannot and will not dispose of medical waste and are not insured to do so. Should any Biohazards be present on site this will also need to be shared in the consultation stage. It is the clients responsibility to inform of such conditions in the consultation stage prior to the work order being accepted. Work order may be subject to cancellation should we be unable to comply with health requirements.

1.1.9 Property must be equipped with safe and reliable hot water and electrical supply for work to be carried out.

1.2.0 Upon Late Payment/ Failure To Pay: If any payment is not timely made by the due date, in addition to the sum due there shall be a late payment penalty due in an amount equal to £50. Should this have to be pursued legally a £350 will ensue.